Service Request Ticket - # 63657

Service Request Information

CONTACT Name Menear, Carla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 23, 2017 10:08 AM
Department Creative Arts Phone 88275
Location Email menearc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080694[Edit Inv] (opens in a new window) Bldg/Room SH 103
Service Tag Description HP LaserJet P4515x Laser Printer #CB516A#ABA
Serial No. JPDF217246 Location Carla Menear, music

Model CB516A Hostname fs-forks-rivers / forks-rivers.wou.edu
Notes duplexing, 2nd 500 sheet tray original printer, Maint kit from P0082991 Dec2011, HP LJP4015 Maint Kit #CB388A-PRM-B P0096191 DEC2014 SR55444 IP: 140.211.64.74 Ink/Toner Refill

Wired NIC 00:1F:29:20:05:47

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact ttaylor13@wou.edu 88925

Tracking

Entered by Date Memo
Tim Taylor
Email

Public
Entered by Date Memo
Tim Taylor May 23, 2017 01:23 PM 
Status changed from (2) Scheduled to (5) Completed
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Tim Taylor May 23, 2017 01:23 PM 
reinstalled the driver and now works
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Tim Taylor May 23, 2017 12:18 PM 
Task reassigned to Tim Taylor.
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Kirsten Fauser May 23, 2017 10:08 AM 
Printer is not connecting and they are unable to 
print. 
Scheduled for 1pm 5/23
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