Service Request Ticket - # 63668

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 24, 2017 09:54 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150037[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch #Z0QW
Serial No. D25Q7077FY13 Location PDR 2023 Giveaway

CPU Intel Core i5(3.3GHz Quad-core)


OS MAC OS X 10.10 (Yosemite) Software Office for MAC from VISA2015004715

Wired NIC 98:5A:EB:E4:62:A9


Wireless NIC AC:29:3A:9E:F1:0F


Bluetooth NIC AC:29:3A:9E:F1:10

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha May 24, 2017 02:46 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha May 24, 2017 02:46 PM 
Removing and adding it  back to domain fixed it
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Ranjit Kayastha May 24, 2017 10:15 AM 
Task reassigned to Ranjit Kayastha.
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Kyle Arthenayake May 24, 2017 09:54 AM 
Computer will not accept Hallie's username and
password. Had other user try and had no luck. It
has been a problem in the past before.
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