Service Request Ticket - # 63680

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 25, 2017 08:28 AM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160888[Edit Inv] (opens in a new window) Bldg/Room BELL 329
Service Tag GN0FKH2 Description Dell OptiPlex 7040 SFF, 16GB(2x8GB) 2133MHz DDR4
Serial No. GN0FKH2 Location Smart Classroom Instructor Station, HSS 329

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 50:9A:4C:3F:E3:AD

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Jun 14, 2017 01:04 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti May 25, 2017 03:49 PM 
Task reassigned to Nathan Sauer.
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Shina Oladiti May 25, 2017 01:54 PM 
*********************************
Please add to AD.
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Shina Oladiti May 25, 2017 01:54 PM 
Smart console software installed.
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Shina Oladiti May 25, 2017 01:53 PM 
Imaging completed! It is all ready to go.
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Shina Oladiti May 25, 2017 10:47 AM 
Imaging in progress....
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Megan Thibeault May 25, 2017 09:18 AM 
Task reassigned to UCS Tech.
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Megan Thibeault May 25, 2017 09:18 AM 
machine is on my desk, needs to be imaged.
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Courtney Croy May 25, 2017 08:28 AM 
NEW EQUIP SETUP: A Dell CPU W# 20160888[Edit Inv] is to be set 
up for Smart Classroom UPCC Unit B.
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