Service Request Ticket

Service Request Information

CONTACT	Name	Carter, Scott	Date	May 30, 2017 08:04 AM
	Department	Library & Media Services	Phone	88848
	Location		Email	carters@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20160836 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox Phaser 7500/DNM Printer w/ pagepack
	Serial No.	RXD143471	Location	PDR
	Model	7500/DNM	Hostname	lab-hlalcove
	Notes	* 110V * 12X18 Color Printer * 1200 dpi * Up To 35 ppm * Color/B&W * USB * 10/100/1000Base-T Ethernet * 1Ghz Processor * 512MB Memory * 2-Sided Printing * 100-sheet Tray 1(multipurpose Tray) * 500-sheet Tray 2(main paper tray) STUDENT TECH PRINTER WITH PAGEPACK Metered Code: 5133	Ink/Toner Refill	blk High:106R01439, MAG std:106R01434, Yellow std:106R01435, Cyan std: 106R01433
	Wired NIC	00:00:AA:FB:6E:AD

TECHS	Submitted by	Hallie Jensen	Contact	hjensen15@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	May 31, 2017 08:19 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	May 31, 2017 08:19 AM	I have changed this to what he asked it to be named to.	Add Attachment
Megan Thibeault	May 30, 2017 09:11 AM	Task reassigned to Shandelle Pepper.	Add Attachment
Hallie Jensen	May 30, 2017 08:04 AM	**This is an email** This is a very minor and non-urgent request, but could we get the names of the printers here changed? They have "TRC" in them from the old days, before we were renamed a few years back. lab-TRC-Spock (black and white) lab-TRC-SpockColor (color) So if they could just be renamed to . . . lab-HL-DMC (black and white) lab-HL-DMC-Color (color) . . . it would be much appreciated. WOU# is 20160836, Thanks!	Add Attachment