Service Request Ticket - # 63713

Service Request Information

CONTACT Name Laine, Maria   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 31, 2017 10:40 AM
Department Education & Leadership Phone 89289
Location Email lainem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20121217[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Apple MacBook Pro 13 inch (Intel Core i5 2.5GHz)
Serial No. C1MKV3V5DV30 Location ITC Storage

CPU intel Core i5(2.5GHz Dual-core


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0090649

Wired NIC 10:DD:B1:DA:15:7E


Wireless NIC 88:1F:A1:1F:5E:9A


Bluetooth NIC 88:1F:A1:1F:5E:9B

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Kyle Arthenayake Jul 07, 2017 02:00 PM 
Status changed from (1) Pending to (5) Completed
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Kyle Arthenayake Jul 06, 2017 01:20 PM 
left VM
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Kyle Arthenayake Jul 06, 2017 01:20 PM 
left VM
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Kyle Arthenayake Jun 19, 2017 01:21 PM 
Maria Laine is in china for two weeks, will call
back then
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Kyle Arthenayake Jun 16, 2017 01:31 PM 
left VM
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Kyle Arthenayake Jun 09, 2017 02:55 PM 
left VM
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Kyle Arthenayake May 31, 2017 10:40 AM 
got loaner mac book charger
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