Service Request Ticket - # 63716

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 31, 2017 12:18 PM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040306[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4300DTN Printer #Q2434A
Serial No. SCNGY305076 Location PDR

Model Q2434A Hostname mathlab.wou.edu
Notes 140.211.78.49 Ink/Toner Refill HP 39A or HP 39X

Wired NIC 00:0E:7F:3A:08:BF

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Shandelle Plasker May 31, 2017 02:15 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker May 31, 2017 02:15 PM 
Installed new print driver. Called Sharon and test 
print came out good.
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Bradley Karkanen May 31, 2017 01:40 PM 
Task reassigned to Bradley Karkanen.
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Natalie Plasker May 31, 2017 12:18 PM 
****This is an email****
Greetings UCS,

Looks like the printer is still not working in MNB
112.  It will do 1 copy but not more than that.

WOU 2004 0306

Thanks,
Sharon
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