Service Request Ticket - # 63718

Service Request Information

CONTACT Name Scott, Candice   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 31, 2017 01:52 PM
Department The Research Institute Phone 89204
Location Email scottc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160870[Edit Inv] (opens in a new window) Bldg/Room TODD 234
Service Tag HXS33H2 Description Dell Latitude E5470, i7-6820HQ(Quad Core, 2.7GHz)
Serial No. HXS33H2 Location TRI portfolio reviewers

CPU Intel Core i7-6820HQ 6thGEN(Quad Core, 2.7GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511;

Wired NIC D4:81:D7:DC:1B:7E


Wireless NIC F8:DA:0C:37:B6:99

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Jun 06, 2017 11:58 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Jun 06, 2017 09:36 AM 
There was a note on her door that said she would 
be in at 10.
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Megan Thibeault Jun 06, 2017 09:15 AM 
Task reassigned to Bradley Karkanen.
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Shina Oladiti Jun 05, 2017 02:57 PM 
****This is an email****
Hi,

I can be available to set up the new Dell tomorrow
morning (anytime between 8:30 and 11:00a.m.).

Please let me know what time will work.

Thank you --
Candi Scott
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Shina Oladiti Jun 05, 2017 01:51 PM 
I sent an email on availability to follow up.
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Tim Taylor Jun 05, 2017 11:46 AM 
called and left a message for availibility
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John Rushing Jun 05, 2017 11:44 AM 
AD has been updated
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Tim Taylor Jun 02, 2017 02:48 PM 
Task reassigned to UCS Tech.
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Tim Taylor Jun 02, 2017 02:48 PM 
****************************************************

Please update in AD

****************************************************
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Tim Taylor Jun 02, 2017 02:48 PM 
all updates done. It is put back on in its bag on
the desk next to the counter across from the
storage wall
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Tim Taylor Jun 02, 2017 02:16 PM 
Everything done except for windows updates
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Tim Taylor Jun 02, 2017 12:56 PM 
It has been sticked
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Courtney Croy May 31, 2017 01:52 PM 
NEW EQUIP SETUP: A Dell Latitude laptop W# 20160870[Edit Inv] , 
dock W# 20160891[Edit Inv] and monitor W# 20160871[Edit Inv] are to be set 
up and delivered for Candi Scott in Todd 219. These are 
located in ITC 008 on the desk next to the counter across 
from the storage wall.
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