Service Request Ticket - # 63727

Service Request Information

CONTACT Name Henkels, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 01, 2017 01:54 PM
Department Social Science Phone 88544
Location Email henkelm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120661[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13 inch (Intel Core i5 2.5GHz)
Serial No. C1MK714CDV30 Location PDR

CPU intel Core i5(2.5GHz Dual-core


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0088808

Wired NIC 10:DD:B1:AA:41:DF


Wireless NIC 4C:8D:79:EC:10:4C


Bluetooth NIC 4C:8D:79:EC:10:4D

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jun 01, 2017 04:16 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Jun 01, 2017 04:16 PM 
done
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Hallie Jensen Jun 01, 2017 01:54 PM 
Hes locked out of computer and isnt able to log
back in
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