Service Request Ticket

Service Request Information

CONTACT	Name	Thibeault, Megan	Date	Jun 05, 2017 10:01 AM
	Department	University Computing Solutions	Phone	88624
	Location		Email	eichlerm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20140014 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8570DNM Printer
	Serial No.	XFN188640	Location	PDR
	Model	8570DNM	Hostname	timber.wou.edu
	Notes	Print Resolution 2400 FinePoint, 40 ppm Black and Color, Ethernet, Automatic Duplex Print, Input Capacity 625 Sheets, Monthly Duty Cycle 85,000 Images, Internal Memory 512 MB standard and 2GB Max, Solid Ink Color Technology [PAGEPACK PRINTER] PIN: 0799 IP: 140.211.114.38	Ink/Toner Refill	Xerox - 108R00929 Colorqube Ink Black Cartridges (2 Sticks), Xerox - 108R00926 Colorqube Ink Cyan Cartridges (2 Sticks), Xerox - 108R00927 Colorqube Ink Magenta Cartridges (2 Sticks), and Xerox - 108R00928 Colorqube Ink Yellow Cartridges (2 Sticks)
	Wired NIC	9C:93:4E:54:0F:39

TECHS	Submitted by	Kyle Arthenayake	Contact	karthenayake14@wou.edu	88925
	Primary Technician		Contact	nwanderschied14@wou.edu	88925

Entered by	Date	Memo
Nick Wanderschied			Email Public
Entered by	Date	Memo
Nick Wanderschied	Jun 05, 2017 11:22 AM	Task reassigned to Nick Wanderschied.	Add Attachment
Nick Wanderschied	Jun 05, 2017 11:22 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Nick Wanderschied	Jun 05, 2017 11:22 AM	fake	Add Attachment
Kyle Arthenayake	Jun 05, 2017 10:01 AM	Printing error. 21541 User has tried turning printer on and off. Print queue was cleared. Megan was frantic printer had important docs on it.	Add Attachment