Service Request Ticket

Service Request Information

CONTACT	Name	Broussard, Chelsie	Date	Jun 06, 2017 10:48 AM
	Department	ASWOU	Phone	88303
	Location		Email	broussardc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20101220 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
	Serial No.	HB4DGQ1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Unknown	Software	WIN 7 Pro, Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from and Adobe Photoshop Extended CS5 for WIN from P0080438
	Wired NIC	BC:30:5B:DA:E0:09

TECHS	Submitted by	Kirsten Fauser	Contact	kfauser13@wou.edu
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Jun 06, 2017 11:07 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Jun 06, 2017 11:07 AM	Done!	Add Attachment
Shina Oladiti	Jun 06, 2017 10:59 AM	Task reassigned to Adeshina Oladiti.	Add Attachment
Kirsten Fauser	Jun 06, 2017 10:49 AM	**This is an email** The W# for the computer: 20101220 Availability Now-noon 3:00-3:30pm, 4-4:30pm Thank you!	Add Attachment
Kirsten Fauser	Jun 06, 2017 10:48 AM	**This is an email** ASWOU office WUC 122B has double monitors and we've switched the monitors around to better allocate space and now the mouse wont properly adjust to the split screens. Please advise... Thank you for your help....this seems like a dumb question but we cant figure it out	Add Attachment