Service Request Ticket - # 63781

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2017 12:49 PM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130732[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 35Q3M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35Q3M02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:9A:C5:3D

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Brighton Bohnenkamp Jun 06, 2017 12:50 PM 
Task reassigned to Self Resolved.
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Brighton Bohnenkamp Jun 06, 2017 12:50 PM 
Task reassigned to Self Resolved.
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Brighton Bohnenkamp Jun 06, 2017 12:50 PM 
megan figured out how to do it
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Brighton Bohnenkamp Jun 06, 2017 12:49 PM 
Megan would like help getting firefox updated, 
shes available from 10-3
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