Service Request Ticket - # 63807

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2017 01:59 PM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20080934[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell UltraSharp 2408WFP 24in monitor
Serial No. MX0G283H7426293R20DS Location PDR
TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jun 06, 2017 02:03 PM 
Task reassigned to Peter Puettmann.
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Peter Puettmann Jun 06, 2017 02:03 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jun 06, 2017 02:03 PM 
this was a test
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Kyle Arthenayake Jun 06, 2017 01:59 PM 
megan has turned off and on her cpu unit multiple
times but has no luck with her monitors. She has
made sure the monitors are connected and
everything has been plugged in. This problem has
been occurring for the past week and we have been
out multiple times to fix it already.
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