Service Request Ticket

Service Request Information

CONTACT	Name	Broussard, Chelsie	Date	Jun 06, 2017 04:14 PM
	Department	ASWOU	Phone	88303
	Location		Email	broussardc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20101220 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
	Serial No.	HB4DGQ1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Unknown	Software	WIN 7 Pro, Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from and Adobe Photoshop Extended CS5 for WIN from P0080438
	Wired NIC	BC:30:5B:DA:E0:09

TECHS	Submitted by	Kirsten Fauser	Contact	kfauser13@wou.edu
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Jun 07, 2017 09:00 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Jun 07, 2017 09:00 AM	Done!	Add Attachment
Shina Oladiti	Jun 07, 2017 08:06 AM	Task reassigned to Adeshina Oladiti.	Add Attachment
Kirsten Fauser	Jun 06, 2017 04:14 PM	**This is an email** Tomorrow 6/7/17 Any time between 8am-12noon Thursday 6/8/17 Any time between 9am -12noon Any time between 3p-4:30pm	Add Attachment
Kirsten Fauser	Jun 06, 2017 04:14 PM	**This is an email** Hello UCS team! The new ASWOU President is moving in her office and getting things straightened out (hence the large quantity of ucs requests from my desk). Her Computer #20101220 seems to have the old Microsoft office and she would like the newest updated version. Also she will need user access to ASWOU on Krusty Printer. Please let me know if you need any additional information.	Add Attachment