Status changed from (7) Waiting for Contact to (5) Completed

Task reassigned to Bradley Karkanen.

****This is an email****
Jessica,

Sorry I've been out of the office, the first part
showed up broken but we now have it all fixed for
you. Please let me know when a good time for
delivery is.

Thanks,
Megan 

Task reassigned to UCS Tech.

Task reassigned to Bradley Karkanen.

****This is an email****
Jessica,

UCS does the upgrades to machines. Your current
laptop W20131107 is still under warranty, we don't
replace working machines that still have a
warranty left. I believe your machine would be up
for replacement next Spring term.

I emailed Mary and let her know. The department
head needs to emails the SRD to grant you the access.

Thanks,
Megan 

Status changed from (3) Order in Process to (7) Waiting for Contact

****This is an email****
Jessica,

Bradley has been working with you and your laptop
with the cracked plastic part near the left side
of the keyboard. Your machine is in warranty for
about 15 more days so I tried to get it replaced.
But they denied my request and said that is
physical damage. So the only way to get it fixed
now is have your department pay for it. The part
should be about $20-$30 please let me know if you
would like to proceed. I can get the order started
as soon as I get an index code.

Thanks,
Megan 

Task reassigned to Bradley Karkanen.

SR949358057

On standup desk under tvs

Task reassigned to Bradley Karkanen.

Available until 4:30

Friday 11:30-1:00

Status changed from (1) Pending to (7) Waiting for Contact

Task reassigned to Ranjit Kayastha.

****This is an email****
Hi,

I have a small broken part on my laptop. Can I 
schedule a repair?

Thanks,
Jessica