Service Request Ticket - # 63818

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 07, 2017 11:51 AM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150318[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag HSNK382 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. HSNK382 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2015004715 -Adobe Design Standard CS5 -ArcGIS 10.2.2 Desktop -Aquifer win32 version 5 -Qgis 2.10.1 -Google Earth -VMware Client -Microsoft Office Suite -ARCGIS 10.2.2 -Autodesk -VMWare Client

Wired NIC 64:00:6A:88:BD:08

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jun 07, 2017 02:37 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Jun 07, 2017 02:37 PM 
Task reassigned to Ranjit Kayastha.
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Ranjit Kayastha Jun 07, 2017 02:37 PM 
NO ISSUE
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Megan Thibeault Jun 07, 2017 11:51 AM 
Computer not turning on
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