Service Request Ticket - # 63823

Service Request Information

CONTACT Name Kelley, Melissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 07, 2017 02:21 PM
Department Natural Science/ Biology Phone 89312
Location Email kelleym@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20131015[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25MT00CF8J7 Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0094155

Wired NIC 68:5B:35:CD:AD:B2


Wireless NIC 88:63:DF:89:FC:E9


Bluetooth NIC 88:63:DF:89:FC:EA

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jun 07, 2017 03:40 PM 
Status changed from (2) Scheduled to (5) Completed
 Add Attachment
Ranjit Kayastha Jun 07, 2017 03:40 PM 
Gave her H and I drive.

Installed Office 365 and VMware Horizon on her
personal mac laptop
Add Attachment
Ranjit Kayastha Jun 07, 2017 02:49 PM 
Task reassigned to Ranjit Kayastha.
 Add Attachment
Kirsten Fauser Jun 07, 2017 02:22 PM 
Status changed from (1) Pending to (2) Scheduled
 Add Attachment
Kirsten Fauser Jun 07, 2017 02:21 PM 
Her H drive is not showing up on her Mac. 
Is available until 4pm
 Add Attachment