Service Request Ticket - # 63825

Service Request Information

CONTACT Name Schowalter, Dana   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 07, 2017 04:44 PM
Department Humanities Division Phone 89240
Location Email schowalterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140658[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MPP2B6DV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from xxxx2014004298

Wired NIC 98:5A:EB:CC:90:AF


Wireless NIC C0:CE:CD:EA:4B:CB


Bluetooth NIC C0:CE:CD:EA:4B:CC

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Jun 08, 2017 08:10 AM 
Status changed from (1) Pending to (5) Completed
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Hallie Jensen Jun 07, 2017 04:44 PM 
She has a mac and is having trouble connecting to
the Krusty HU copier
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