Service Request Ticket - # 63829

Service Request Information

CONTACT Name Kunze, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 08, 2017 09:36 AM
Department Behavioral Sciences Division Phone 88344
Location Email kunzel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160926[Edit Inv] (opens in a new window) Bldg/Room TODD 316
Service Tag 5LRQKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 5LRQKH2 Location Conference Room/Whiteboard Station

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER: ActivInspire Personal Edition for use with Promethean ActivBoard(20101234)-transferred to a loaner on SR63614 W#20100255 recently from orig. comp20101235)

Wired NIC 50:9A:4C:40:4E:7D

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Jun 26, 2017 04:25 PM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Jun 26, 2017 04:25 PM 
Everything has been installed, board has been 
calibrated. Everything is working fine.
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Shina Oladiti Jun 26, 2017 04:22 PM 
Task reassigned to Erika Enriquez.
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Shina Oladiti Jun 26, 2017 04:21 PM 
Setup done and complete!
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Shina Oladiti Jun 23, 2017 04:21 PM 
***************************
Update in AD
***************************
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Shina Oladiti Jun 23, 2017 04:21 PM 
Task reassigned to UCS Tech.
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Yumin Chen Jun 23, 2017 12:13 PM 
Imaging Completed!
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Yumin Chen Jun 23, 2017 09:50 AM 
Start Imaging...
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Tricia Flaherty Jun 13, 2017 10:41 AM 
FYI cpu W#20101235[Edit Inv] recently replaced by 
W#20100255(UCS Loaner) on SR63614  bring back UCS 
loaner
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Tricia Flaherty Jun 13, 2017 10:22 AM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Jun 13, 2017 10:12 AM 
-ActivInspire Personal Edition for use with Promethean 
ActivBoard(20101234)--transferred to a loaner  on SR63614 
W#20100255[Edit Inv] see T:\1. 
Drivers\INTERACTIVE_WHITEBOARD\Promethean-
ClassFlow\ActivInspire
Now transfer to Purchased replacement computer W#20160926[Edit Inv]
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Courtney Croy Jun 08, 2017 09:36 AM 
NEW EQUIP SETUP: A Dell CPU W# 20160926[Edit Inv] and monitor 
W# 20160927[Edit Inv] are to be set up and delivered for Todd 316 
for Video-Conference. This will be replacing CPU W# 
20101235[Edit Inv]. This is located in ITC 008 on the counter across 
from the storage wall.
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