Service Request Ticket - # 63837

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 08, 2017 01:50 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130048[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. T4B003841 Location PDR

Model ColorQube 8870 Hostname hlref5.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.47 Metered Code: 3937 RMA:XFL130758E Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:14:F6:AE

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Jun 09, 2017 01:19 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Jun 09, 2017 01:19 PM 
FIXED
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Shandelle Plasker Jun 08, 2017 01:52 PM 
Task reassigned to Ranjit Kayastha.
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Hallie Jensen Jun 08, 2017 01:50 PM 
The printer says its jammed but its not and wont
print out anything. She has restarted it multiple
times but it just keeps crashing
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