Service Request Ticket - # 63838

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 08, 2017 02:18 PM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20141276[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag Description Apple MacBook Air 13.3 #Z0RJ
Serial No. C1MPX3T3G944 Location Classroom Support Mac Laptop #1

CPU Intel Core i5(1.6GHz dual-core, 3MB L3)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from XXXX2014004298

Wireless NIC E0:AC:CB:6C:F2:3E


Bluetooth NIC E0:AC:CB:6C:F2:3F

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jun 14, 2017 08:10 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jun 14, 2017 08:09 AM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Jun 14, 2017 08:09 AM 
Delivered to Classroom Support.
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Shina Oladiti Jun 12, 2017 02:29 PM 
Task reassigned to UCS Tech.
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Shina Oladiti Jun 12, 2017 02:29 PM 
********************************
Update in AD.
********************************
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Shina Oladiti Jun 12, 2017 02:28 PM 
They are back on the counter. Would contact Nathan
to update him.
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Shina Oladiti Jun 12, 2017 02:28 PM 
Both laptop are completed. Prepped and ready for
delivery.
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Shina Oladiti Jun 08, 2017 03:46 PM 
Imaging completed for W#20141276[Edit Inv]. working on the
updates.
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Courtney Croy Jun 08, 2017 02:18 PM 
GFA EQUIP SETUP: 2 Apple MacBook Air W# 20141276[Edit Inv] and 
20141277[Edit Inv] are to be set up and delivered for Classroom 
Support. These will be replacing laptops W# 20110788[Edit Inv] and 
20110789[Edit Inv]. The old laptops are located in ITC: one in the PDR 
bin and the other with the new laptops.  The new laptops are 
located in ITC 008 on the counter across from the storage 
wall. These are to be set up for classroom support use.
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