Service Request Ticket - # 63841

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 08, 2017 04:38 PM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20130278[Edit Inv] (opens in a new window) Bldg/Room HL 1st Floor
Service Tag Description Wyse P25 zero client 32MB FLASH/512MB #909569-01L
Serial No. 9F2DM606600 Location HL REF Station #13

CPU Teradici TERA2321 PCoIP


OS Unknown Software Microsoft Office Pro Plus 2013 from P0091580, Microsoft VDA subscription from P0091580, VMWare View 5 Premier from P0091580

Wired NIC 00:80:64:B3:33:B4

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Jun 09, 2017 09:26 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jun 09, 2017 09:15 AM 
Task reassigned to Bradley Karkanen.
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Kirsten Fauser Jun 08, 2017 04:38 PM 
****This is an email****
We've had a keyboard lose Space and 'N' key 
functionality for one of the WYSE client 
computers here on the 1st floor, west area. 
I've marked the computer with a yellow 'Out of 
Service' sign and placed the keyboard at the 
Information desk. I'll leave a sticky note on 
it so that the morning employees know what it's 
for.
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