Service Request Ticket - # 63846

Service Request Information

CONTACT Name McDonald, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 09, 2017 12:03 PM
Department Admissions Office Phone 88919
Location Email mcdonald@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20120619[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iPad(4thGen Retina display) Wi-Fi 32GB-Black
Serial No. DMQK3UWYF183 Location PDR

CPU Dual-core A6X with quad-core graphics


OS iOS 6 Software

Wireless NIC AC:3C:0B:08:76:6F


Bluetooth NIC AC:3C:0B:08:76:70

TECHS Submitted by Hallie Jensen Contact hjensen15@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jun 20, 2017 04:06 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jun 20, 2017 04:06 PM 
got both ipads swiped clean and given them to tricia
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Peter Puettmann Jun 13, 2017 11:23 AM 
Task reassigned to Peter Puettmann.
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Peter Puettmann Jun 12, 2017 04:48 PM 
Task reassigned to UCS Tech.
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Peter Puettmann Jun 12, 2017 04:48 PM 
iPads are next to the loaner shelf (one red one
brown). Waiting on McDonald to get back with me so
we can get the passcode and unlock them.
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Peter Puettmann Jun 12, 2017 01:49 PM 
Task reassigned to Peter Puettmann.
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Hallie Jensen Jun 09, 2017 12:04 PM 
He doesn't want them returned to him
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Hallie Jensen Jun 09, 2017 12:03 PM 
wou# 20120619[Edit Inv]
Wou# 20100778[Edit Inv]
Ipads are in the inbox
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