Service Request Ticket - # 63849

Service Request Information

CONTACT Name Diehm, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 12, 2017 08:45 AM
Department VP Student Affairs Phone 88423
Location Email diehmd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141190[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 4YYKV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 4YYKV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298; TRANSFER from W#220110883 JUNE2016 Adobe Acrobat Pro XI(v.11) from P0094736 SR60252

Wired NIC 98:90:96:D9:37:C9

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jun 12, 2017 11:39 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jun 12, 2017 11:39 AM 
had debbie re-login to firefox and the issue went
away. if it happens again she will contact us
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Peter Puettmann Jun 12, 2017 11:23 AM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Jun 12, 2017 10:45 AM 
Chrome and banner don't work together.
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Kyle Arthenayake Jun 12, 2017 08:45 AM 
****This is an email****
Hello:

I need Banner -- it is broken in Mozilla.  Maybe
you can get me access in Chrome instead or fix the
Mozilla.  I was using banner in Mozilla on Friday
just fine.  I am perplexed.

I do have a back-up with Internet Explore to use
in the meantime.

WOU #20141190[Edit Inv], diehmd
WUC 203A
8-8423

Thank you.
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