Service Request Ticket - # 63874

Service Request Information

CONTACT Name Carter, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 12, 2017 04:27 PM
Department Library & Media Services Phone 88848
Location Email carters@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110407[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch,3.4GHz Quad-Core Intel i7 #Z0M7
Serial No. D25GQ1FPDHJW Location PDR

CPU 3.4GHz Quad-Core Intel Core i7


OS MAC OS X 10.12 (macOS Sierra) Software Transfer from W#20110405: Apple Final Cut Pro X from P0092528 APR2017 TRANSFERED OFF AND NOT ASSIGNED, Roxio Toast Titanium v11 from P0092312, QuickTime 7 Pro for MAC from P0057077, also install Adobe CC2015 Full MAC from Lab WOU license; Apple Pro Apps Bundle for Education(Includes:Final Cut Pro v10.3.2, Logic Pro X v10.3.1, Compressor v4.3.1, Motion v5.3.1, & MainStage v3.3)P0103822 Via JAMF TRANSFER to new station W#20161110;

Wired NIC 3C:07:54:2D:A1:14


Wireless NIC E4:CE:8F:67:92:91


Bluetooth NIC 34:51:C9:F2:D7:3C

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jun 13, 2017 11:22 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jun 13, 2017 11:22 AM 
switched out 3ft cable with an 8ft one so it could
run behind the table and out of the way of the
equipment.
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Peter Puettmann Jun 13, 2017 11:07 AM 
Task reassigned to Peter Puettmann.
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Kirsten Fauser Jun 12, 2017 04:27 PM 
****This is an email****
I'll be here until 5pm today, and someone is here 
7:30-4pm tomorrow. If they can come now, that'd be 
great.
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Kirsten Fauser Jun 12, 2017 04:27 PM 
****This is an email****
Just a very minor request, but the network 
cable for the Mac in HL 222 (WOU#20110407) is 
very short, three or four feet, and it makes it 
difficult to position the equipment. Could we 
get a six foot network cable?

Thanks,
Scott
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