Service Request Ticket - # 63884

Service Request Information

CONTACT Name Graber, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 14, 2017 08:54 AM
Department Graduate Studies Phone 89524
Location Email graberb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130721[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35F3M02 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:99:C8:05

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact nwanderschied14@wou.edu 88925

Tracking

Entered by Date Memo
Nick Wanderschied
Email

Public
Entered by Date Memo
Nick Wanderschied Jun 14, 2017 09:35 AM 
Status changed from (1) Pending to (5) Completed
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Nick Wanderschied Jun 14, 2017 09:35 AM 
Updated to 2016... she might call back about 
opening files from 2010. If she does just delete 
2010 because it is malfunctioning
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Nick Wanderschied Jun 14, 2017 09:09 AM 
Task reassigned to Nick Wanderschied.
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Kirsten Fauser Jun 14, 2017 08:54 AM 
Is receiving a Microsoft error when opening 
Microsoft Excel.
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