Service Request Ticket - # 63893

Service Request Information

CONTACT Name Boderman, Don   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 15, 2017 09:43 AM
Department Student Enrichment Program Phone 88656
Location Email boderman@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070075[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A
Serial No. CNRXJ99800 Location PDR

Model Q5409A Hostname zippy.wou.edu
Notes duplexing three trays PRINTER MAINT: HP LJ 4350DTN Maint Kit #Q5421A0-OEM-B P0097152 SR56500 IP:140.211.118.36; PRINT MAINT: HP 4350 Fuser Maintenance Kit #Q5421A, VISA2016005811, OCT2016, SR61735 Ink/Toner Refill

Wired NIC 00:1A:4B:14:A6:DE

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jun 15, 2017 10:39 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jun 15, 2017 10:39 AM 
Done!
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Shina Oladiti Jun 15, 2017 10:24 AM 
Task reassigned to Adeshina Oladiti.
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Kirsten Fauser Jun 15, 2017 09:43 AM 
Recving error when they try to print that requires 
them to update printer driver.
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