Service Request Ticket - # 63894

Service Request Information

CONTACT Name Freeborn, Laura   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 15, 2017 10:29 AM
Department Campus Public Safety Phone 88267
Location Email freebornl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141217[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag JXYKV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. JXYKV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D9:B9:F1

TECHS Submitted by Kirsten Fauser Contact kfauser13@wou.edu
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jun 15, 2017 04:05 PM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jun 15, 2017 04:05 PM 
I put it off domain and then run the download
updates from microsoft. I ran that and went into
services to start and stop windows. I was able to
install the update after that.
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Shina Oladiti Jun 15, 2017 10:40 AM 
Task reassigned to Adeshina Oladiti.
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Kirsten Fauser Jun 15, 2017 10:29 AM 
Computer is not has not ran any updates in awhile 
and they would like a tech to come by and make 
sure everything is running okay.
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