Service Request Ticket - # 63898

Service Request Information

CONTACT Name Templeton, Jeffrey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 15, 2017 12:17 PM
Department Natural Science Division Phone 88858
Location Email templej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161112[Edit Inv] (opens in a new window) Bldg/Room NS 211
Service Tag 8PCG3H2 Description Dell Latitude 5480, i7-6600U, 2.6GHz dual core
Serial No. 8PCG3H2 Location Templeton Lab staton

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; drivers/software bundled with ext. DVD+-RW DW316:T:\1. Drivers\external_USB_CD_DVD\DELL_USB_DW316 ; Adobe CC201* subscription NamedUser(Jeff Templeton)JUNE2017 ;

Wired NIC D4:81:D7:E4:43:53


Wireless NIC F8:59:71:11:B4:F3

TECHS Submitted by Courtney Croy Contact ccroy13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jun 23, 2017 11:18 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Shina Oladiti Jun 23, 2017 11:18 AM 
Task reassigned to Adeshina Oladiti.
 Add Attachment
Shina Oladiti Jun 23, 2017 11:15 AM 
Laptop delivered!
 Add Attachment
Shina Oladiti Jun 23, 2017 09:21 AM 
Task reassigned to UCS Tech.
 Add Attachment
Shina Oladiti Jun 23, 2017 09:19 AM 
Task reassigned to New Equip. Setup.
 Add Attachment
Shina Oladiti Jun 23, 2017 09:19 AM 
****This is an email****
Hi Adeshina,

Let's shoot for 10:30 am tomorrow (Fri., 6/23). 
My office is on the second floor of the Natural
Science building, room 211.  See you then.

Thanks!
 Add Attachment
Shina Oladiti Jun 23, 2017 09:17 AM 
Task reassigned to UCS Tech.
 Add Attachment
Shina Oladiti Jun 23, 2017 09:17 AM 
Task reassigned to Adeshina Oladiti.
 Add Attachment
Shina Oladiti Jun 23, 2017 09:17 AM 
****************************
Update in AD
****************************
 Add Attachment
Shina Oladiti Jun 23, 2017 09:16 AM 
Prepped and ready for delivery, It is back on the
inventory counter.
 Add Attachment
Tricia Flaherty Jun 15, 2017 05:29 PM 
Task reassigned to New Equip. Setup.
 Add Attachment
Tricia Flaherty Jun 15, 2017 05:29 PM 
Adobe invite sent 6-15-2017 via email to templej@wou.edu 
and Invoice for laptop is with laptop in ITC 008 on 
the counter across from the storage wall.  New model of 
laptop will require Windows 10
 Add Attachment
Tricia Flaherty Jun 15, 2017 05:00 PM 
software bundled with ext. DVD+-RW DW316:T:\1. 
Drivers\external_USB_CD_DVD\DELL_USB_DW316
**he is a ADobe CC named user so please install the Adobe CC
desktop app and show him how to log in and
downloads applications or updates via the Adobe CC
desktop app. Creative Cloud desktop app (WIN)- 
http://ccmdl.adobe.com/AdobeProducts/KCCC/1/win32/ACCCx4_1
_1_202.zip
Add Attachment
Courtney Croy Jun 15, 2017 12:17 PM 
NEW EQUIP SETUP: A Dell Latitude laptop W# 20161112[Edit Inv] is to 
be set up and delivered for NS 211 as a lab station.  This has 
a DVD drive and a mouse with it.  It is located in ITC 008 on 
the counter across from the storage wall.
 Add Attachment