Service Request Ticket - # 63903

Service Request Information

CONTACT Name Hovey, Katrina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 16, 2017 09:05 AM
Department Education & Leadership Phone 88961
Location Email hoveyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161091[Edit Inv] (opens in a new window) Bldg/Room RWEC 119
Service Tag 9HHR2H2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. 9HHR2H2 Location Katrina Hovey, MIA 7/25

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; Filemaker Pro 12 Upgrade License from P0085642 (TRANSFERRED FROM W#W#20120658) was Bob Brownbridge JUNE2017;

Wired NIC D4:81:D7:D8:3B:9E


Wireless NIC 00:28:F8:BF:54:28

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Jun 23, 2017 02:29 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Jun 23, 2017 02:29 PM 
Delivered!
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Peter Puettmann Jun 23, 2017 01:14 PM 
Task reassigned to Yumin Chen.
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Gino Salazar Jun 23, 2017 01:11 PM 
Task reassigned to Peter Puettmann.
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Gino Salazar Jun 23, 2017 10:18 AM 
Task reassigned to Giovanni Salazar.
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Shandelle Plasker Jun 23, 2017 10:16 AM 
She would like this setup at 1pm today.
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Shina Oladiti Jun 23, 2017 09:24 AM 
Sent an email for availability.
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Shina Oladiti Jun 23, 2017 09:17 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Jun 23, 2017 09:16 AM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Jun 23, 2017 09:16 AM 
*****************************
Update in AD.
*****************************
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Shina Oladiti Jun 23, 2017 09:15 AM 
Machine is prepped and ready for delivery. Its
back on the inventory counter.
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Tricia Flaherty Jun 16, 2017 09:49 AM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Jun 16, 2017 09:49 AM 
laptop W#20161091[Edit Inv] is on inventory counter in
ITC008 with GFA/New Hire setup form.  please email
Hovey but if no response you can use Jennifer Keen
as secondary contact if not responding by June 23rd.
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Tricia Flaherty Jun 16, 2017 09:44 AM 
from Jenn Keen in DTE: Katrina will be coming to
campus various times next week to start setting up
her office. If you need a specific time scheduled
with her to log in please feel free to email her.
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Tricia Flaherty Jun 16, 2017 09:11 AM 
This is a New Tenure Track hire in Teacher
Education  that is is Teaching Summer course
starting June 26, 2017  she has email already:
hoveydk@wou.edu
She is replacing Bob Brownbridge who retired and
Bob's iMac W#20150680(RWEC119) will need to come
back to Tricia for redistribution.
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Tricia Flaherty Jun 16, 2017 09:06 AM 
Filemaker Pro 12 Upgrade License from P0085642
(TRANSFERRED FROM W#W#20120658) was Bob
Brownbridge JUNE2017  T:\FileMaker\FileMaker
Pro\Filemaker Pro 12
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