Service Request Ticket - # 63945

Service Request Information

CONTACT Name Horsey, Rip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 20, 2017 01:25 PM
Department Campus Recreation/HWC Phone 89535
Location Email horseyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100686[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Monochrome Laser Printer
Serial No. MHB898436E Location PDR

Model P3600/DN Hostname sweats.wou.edu
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V PRINTER MAINT: Xerox 3600 Fuser Maintenance Kit, 110V, New #3600-ZI VISA2015005272 MAY2016 SR60021 IP:140.211.78.63 Ink/Toner Refill

Wired NIC 00:00:AA:BE:77:DD

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jun 20, 2017 04:20 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Jun 20, 2017 04:19 PM 
Power Outage messed something up on Pauls side. 

This has been fixed.
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Kyle Arthenayake Jun 20, 2017 01:25 PM 
Printer keeps going into offline state. Has tried
restarting printer as well as computer, but has
had no luck. Apparently there has been issues
before with this printer. The printer is located
under the front desk of the HWC lobby
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