Service Request Ticket - # 63946

Service Request Information

CONTACT Name Poole, Jesse   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 20, 2017 01:44 PM
Department Student Success & Advising Office Phone 88083
Location Email poolej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130121[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9NBF8Y1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 9NBF8Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091491

Wired NIC B8:CA:3A:8A:F6:5E

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jun 27, 2017 04:30 PM 
Status changed from (2) Scheduled to (5) Completed
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Peter Puettmann Jun 27, 2017 04:30 PM 
its imaged and is on loaner desk
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Peter Puettmann Jun 27, 2017 12:05 PM 
Task reassigned to Peter Puettmann.
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Peter Puettmann Jun 22, 2017 12:49 PM 
Status changed from (1) Pending to (2) Scheduled
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Peter Puettmann Jun 20, 2017 04:43 PM 
Task reassigned to UCS Tech.
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Peter Puettmann Jun 20, 2017 04:43 PM 
re image on tues 6/27
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Yumin Chen Jun 20, 2017 04:42 PM 
Task reassigned to Peter Puettmann.
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Yumin Chen Jun 20, 2017 04:41 PM 
Task reassigned to Yumin Chen.
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Peter Puettmann Jun 20, 2017 04:32 PM 
Task reassigned to UCS Tech.
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Peter Puettmann Jun 20, 2017 04:31 PM 
picked everything up and updated inventory.
Waiting one week to re-image the computer in case
they need files. computer is under the tech work
table.
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Peter Puettmann Jun 20, 2017 04:03 PM 
Task reassigned to Peter Puettmann.
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Kyle Arthenayake Jun 20, 2017 01:44 PM 
Computer located in APSC 401 is no longer needed.
Please pick up from Jesse Poole.
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