Service Request Ticket - # 64012

Service Request Information

CONTACT Name Danner, Natalie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 26, 2017 11:49 AM
Department College of Education Phone 89248
Location Email dannern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150623[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25RT0WDGG7D Location PDR room

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.14 (Mojave) Software Microsoft Desktop Education-(EES) OFFICE for MAC XXXX2015004715;

Wired NIC 38:C9:86:47:13:D5


Wireless NIC 28:F0:76:46:6C:2C


Bluetooth NIC 28:F0:76:46:6C:2D

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Jun 26, 2017 12:21 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Jun 26, 2017 12:21 PM 
Use online pdf to word converter instead.
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Yumin Chen Jun 26, 2017 12:03 PM 
Task reassigned to Yumin Chen.
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Brighton Bohnenkamp Jun 26, 2017 11:49 AM 
She is trying to convert a pdf to word file. 
She saved the pdf on her desk top and right 
clicks to open with word and after that she 
gets another message to open with "text only" 
"excel" and a few other options but none of 
them work.
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