Service Request Ticket - # 64020

Service Request Information

CONTACT Name Mauro, Kristin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 26, 2017 03:54 PM
Department Student Success & Advising Office Phone 88732
Location Email maurok@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140870[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag JXB2DZ1 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. JXB2DZ1 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop MAY2016; Camtasia 2020 Education v.20 VISA2019011033 MAY2020;

Wired NIC 98:90:96:D6:69:16

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Jun 26, 2017 04:16 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Jun 26, 2017 04:16 PM 
Fixed, Firefox ESR updated.
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Yumin Chen Jun 26, 2017 03:54 PM 
Task reassigned to Yumin Chen.
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Kyle Arthenayake Jun 26, 2017 03:54 PM 
Firefox ESR update
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