Service Request Ticket - # 64022

Service Request Information

CONTACT Name Hinzman, Melissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 27, 2017 08:11 AM
Department Student Success & Advising Office Phone 89354
Location Email hinzmanm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20130726[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35B3M02 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC 34:17:EB:99:CF:11


TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact xliu10@wou.edu 88925

Tracking

Entered by Date Memo
Chi Liu
Email

Public

Entered by Date Memo
Chi Liu Jun 27, 2017 08:31 AM
Status changed from (1) Pending to (5) Completed
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Chi Liu Jun 27, 2017 08:31 AM
I went check, there were not problems with saving 
files.
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Chi Liu Jun 27, 2017 08:22 AM
Task reassigned to Chi Liu.
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Brighton Bohnenkamp Jun 27, 2017 08:11 AM
She is trying to save an excel spreadsheet but an 
error message pops up saying "sorry can not 
preform task incompatible office products 
installed on your machine" 
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