Service Request Ticket

Service Request Information

CONTACT	Name	Singson, Beeb	Date	Jun 27, 2017 10:18 AM
	Department	Natural Science Division	Phone	89274
	Location		Email	singsonb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20150598 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	1ZH0JB2	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	1ZH0JB2	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2015004715; NS216 LAB SPECIFIC:Adobe Creative Cloud - Illustrator Only, ArcGIS 10.2.2 Desktop (point to mrplow.wou.edu), AutoDesk - AutoCAD 2015, AutoDesk - Raster Design, IDRISIS Remote Sensing Lab Pack, NASA World Wind 1.4,
	Wired NIC	18:66:DA:13:B1:2D

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Jun 27, 2017 11:44 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Jun 27, 2017 11:44 AM	Issue is fixed and it is working fine now.	Add Attachment
Shina Oladiti	Jun 27, 2017 10:20 AM	Task reassigned to Adeshina Oladiti.	Add Attachment
Brighton Bohnenkamp	Jun 27, 2017 10:18 AM	The computer at the instructor station in NS 216 won't turn on. It gives an error message saying "window failure to start" with a black screen. They had problems with the projector yesterday and now need the computer to work to get the station going.	Add Attachment