Service Request Ticket - # 64026

Service Request Information

CONTACT Name Westervelt-Parker, Kara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 27, 2017 10:20 AM
Department Registrar’s Office Phone 88189
Location Email westerveltparkerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160253[Edit Inv] (opens in a new window) Bldg/Room ACK 143
Service Tag Description Xerox Phaser 6022/NI Wireless Color Laser Printer
Serial No. P5A061898 Location Kelsey Murray Ackerman RD

Model 6022/NI Hostname
Notes 200dpi x 2400dpi (B&W) 1200dpi x 2400dpi (color) 18ppm (B&W) 18ppm (color) 150sheet(s) Capacity Legal (8.5 in x 14 in) RJ-45, USB Type B, Wireless 256MB Installed RAM 256MB Maximum RAM 1 Year Warranty; LOCAL USB PRINTER Ink/Toner Refill Black Toner Cartridge #106R02759, Yellow Toner Cartridge #106R02758, Magenta Toner Cartridge #106R02757 & Cyan Toner Cartridge #106R02756

Wired NIC 9C:93:4E:4E:BF:16


Wireless NIC 18:CF:5E:80:00:1C

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Jun 27, 2017 12:26 PM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Jun 27, 2017 12:26 PM 
Upgrade to Office 2016 from 2013. Problem solved.
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Shina Oladiti Jun 27, 2017 10:21 AM 
Task reassigned to Yumin Chen.
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Brighton Bohnenkamp Jun 27, 2017 10:20 AM 
She needs help running updates or a repair 

****This is an email****
My Microsoft Office programs have been weird 
lately and some of my colleagues in my office 
mentioned that I might need to run "repair" on 
Office to get things back to normal...?

Let me know how to do this! Thanks!
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