Service Request Ticket - # 64033

Service Request Information

CONTACT Name Boggs, Ellie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 27, 2017 04:02 PM
Department President’s Office Phone 89294
Location Email boggse@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160186[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag 4LBLKC2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. 4LBLKC2 Location Ellie Boggs,President's Council STOLEN NOV/DEC2017

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; TRANSFERRING TO NEW LAPTOP DEC2017: Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop NOV2016

Wired NIC 28:F1:0E:1F:30:5D


Wireless NIC 40:49:0F:8A:FA:85

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact xliu10@wou.edu 88925

Tracking

Entered by Date Memo
Chi Liu
Email

Public
Entered by Date Memo
Chi Liu Jun 27, 2017 05:07 PM 
Status changed from (1) Pending to (5) Completed
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Chi Liu Jun 27, 2017 05:07 PM 
Installed Microsoft 2016 and activated it. Update 
the Win7 system for her as well. (With Erika)
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Shina Oladiti Jun 27, 2017 04:07 PM 
Task reassigned to Chi Liu.
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Kyle Arthenayake Jun 27, 2017 04:02 PM 
Microsoft activation error
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