Service Request Ticket

Service Request Information

CONTACT	Name	Mansayon, Christopher	Date	Jun 28, 2017 11:31 AM
	Department	Library & Media Services	Phone	88441
	Location		Email	mansayonc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20130046 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8880DNM Color Printer
	Serial No.	T4B006770	Location	PDR
	Model	ColorQube 8880	Hostname	hlref3.wou.edu
	Notes	Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.45 Metered Code:3074 RMA:(8870)XFL148245(5/12/16)	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	9C:93:4E:6C:1B:EE

TECHS	Submitted by	Brighton Bohnenkamp	Contact	bbohnenkamp14@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Jun 30, 2017 11:07 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	Jun 30, 2017 11:07 AM	Wiper blade has been replaced. Did some cleaning cycles which got rid of the spears.	Add Attachment
Bradley Karkanen	Jun 28, 2017 03:30 PM	Task reassigned to Shandelle Pepper.	Add Attachment
Bradley Karkanen	Jun 28, 2017 03:29 PM	Badly needs a wiper blade.	Add Attachment
Bradley Karkanen	Jun 28, 2017 01:57 PM	Task reassigned to Bradley Karkanen.	Add Attachment
Shina Oladiti	Jun 28, 2017 01:55 PM	Task reassigned to UCS Tech.	Add Attachment
Shina Oladiti	Jun 28, 2017 12:50 PM	Task reassigned to Adeshina Oladiti.	Add Attachment
Brighton Bohnenkamp	Jun 28, 2017 11:31 AM	Printer on the 1st floor of the library on the HL ref bank (3rd computer) is still leaving streaks on paper after having the maintenance kit repaired.	Add Attachment