Service Request Ticket - # 64045

Service Request Information

CONTACT Name Jones, Beth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 28, 2017 01:36 PM
Department College of Education Phone 88235
Location Email jonesb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140696[Edit Inv] (opens in a new window) Bldg/Room RWEC 121
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. C02PQ15VF8J7 Location Marie Lejeune

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.15 (Catalina) Software MS Office 2011 Std for MAC from xxxx2014004298, FileMakerPro 13

Wired NIC 98:5A:EB:CD:AD:06


Wireless NIC AC:29:3A:94:28:D1


Bluetooth NIC AC:29:3A:94:28:D2

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact xliu10@wou.edu 88925

Tracking

Entered by Date Memo
Chi Liu
Email

Public
Entered by Date Memo
Chi Liu Jun 29, 2017 10:18 AM 
Status changed from (1) Pending to (5) Completed
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Chi Liu Jun 29, 2017 10:18 AM 
The iMac is delivered.
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Chi Liu Jun 29, 2017 08:29 AM 
reimaging completed. The iMac is ready to go.
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Chi Liu Jun 28, 2017 03:29 PM 
Reimaging in progress.
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Chi Liu Jun 28, 2017 03:17 PM 
Task reassigned to Chi Liu.
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Kyle Arthenayake Jun 28, 2017 01:36 PM 
Computer needs to be wiped clean for a new staff
member that is coming in
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