Service Request Ticket - # 64047

Service Request Information

CONTACT Name Alvarado, Sarah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 28, 2017 03:43 PM
Department Computer Science Division Phone 88480
Location Email alvarados@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110718[Edit Inv] (opens in a new window) Bldg/Room ITC 312C
Service Tag 4S2GDS1 Description Dell Latitude E6520, Intel Core i5-2520M, 2.50GHz
Serial No. 4S2GDS1 Location John Marsaglia?

CPU Intel Core i5-2520M(2.50GHz,3MB cache)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085122

Wired NIC D4:BE:D9:2E:EC:0E


Wireless NIC 8C:70:5A:3F:C6:80


Bluetooth NIC 9C:B7:0D:EC:D9:E1

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jun 30, 2017 03:21 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jun 30, 2017 03:21 PM 
Delivered to Sarah on 6/30/17.
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Shina Oladiti Jun 30, 2017 12:31 PM 
Task reassigned to John Rushing.
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Shina Oladiti Jun 30, 2017 10:05 AM 
Task reassigned to Adeshina Oladiti.
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Shina Oladiti Jun 30, 2017 09:14 AM 
PC is re-imaged and all updates are done. Its in
the OUTBOX. Ready for delivery.
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Yumin Chen Jun 29, 2017 08:54 AM 
Imaging...
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Bradley Karkanen Jun 28, 2017 03:55 PM 
Laptop is imaging on the standup desk
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John Rushing Jun 28, 2017 03:43 PM 
Sarah asked if we would reimage the laptop 
W20110718 and deliver it back to her when done.  
The laptop is in the outbox in ITC 008.
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