Service Request Ticket - # 64053

Service Request Information

CONTACT Name Bucy, Mary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 29, 2017 09:15 AM
Department Education & Leadership Phone 88794
Location Email bucym@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150475[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple Mac Mini #Z0R8
Serial No. C07RH055G1J2 Location PDR 2023 Giveaway

CPU Intel Core i7(3.0GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.11 (El Capitan) Software

Wired NIC 38:C9:86:41:B2:0E


Wireless NIC BC:54:36:D2:2E:F8


Bluetooth NIC BC:54:36:D2:2E:F9

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact eenriquez13@wou.edu 88925

Tracking

Entered by Date Memo
Erika Enriquez
Email

Public
Entered by Date Memo
Erika Enriquez Jun 29, 2017 05:02 PM 
Status changed from (1) Pending to (5) Completed
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Erika Enriquez Jun 29, 2017 05:02 PM 
Power chord was disconnected. Reconnected, and 
everything is working fine.
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Erika Enriquez Jun 29, 2017 09:39 AM 
Task reassigned to Erika Enriquez.
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Brighton Bohnenkamp Jun 29, 2017 09:15 AM 
The mac in the RWEC room 205 won't turn on. PC 
won't switch to mac screen at the teacher station. 
The professor after her class will need the mac to 
teach her class.
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