Service Request Ticket - # 64076

Service Request Information

CONTACT Name Tolley, LaRon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 30, 2017 08:54 AM
Department Admissions Office Phone 88697
Location Email tolleyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20131026[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25MR216F8J7 Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0094155

Wired NIC 68:5B:35:D2:46:43


Wireless NIC 88:63:DF:8C:10:4F


Bluetooth NIC 88:63:DF:8C:10:50

TECHS Submitted by Erika Enriquez Contact eenriquez13@wou.edu 88925
Primary Technician Contact soladiti13@wou.edu 88925

Tracking

Entered by Date Memo
Shina Oladiti
Email

Public
Entered by Date Memo
Shina Oladiti Jun 30, 2017 10:05 AM 
Status changed from (1) Pending to (5) Completed
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Shina Oladiti Jun 30, 2017 10:05 AM 
The slowness of the computer is during the
startup, which i think is normal for a startup on MAC.
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Shina Oladiti Jun 30, 2017 10:04 AM 
Uninstall Zip-Cloud and set WOU portal as his home
page.
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Shina Oladiti Jun 30, 2017 09:14 AM 
Task reassigned to Adeshina Oladiti.
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Erika Enriquez Jun 30, 2017 08:54 AM 
Says his computer is slow, says his startup isn't 
the same. Lots of pop-ups.
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