Service Request Ticket

Service Request Information

CONTACT	Name	Keen, Jennifer	Date	Jun 30, 2017 11:14 AM
	Department	College of Education	Phone	88052
	Location		Email	keenj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20161161 (opens in a new window)	Bldg/Room	ITC 007
	Service Tag		Description	Apple iPad mini 4 Wi-Fi 128GB - Gold #MK9Q2LL/A
	Serial No.	F9GTVLE8GHKL	Location	Tech Area
	CPU	A8X chip w/ 64‑bit, M8 motion coprocessor
	OS	iOS 10	Software
	Wireless NIC	E8:B2:AC:BA:F3:08
	Bluetooth NIC	E8:B2:AC:BA:F3:09

TECHS	Submitted by	Courtney Croy	Contact	ccroy13@wou.edu	88925
	Primary Technician		Contact	eenriquez13@wou.edu	88925

Entered by	Date	Memo
Erika Enriquez			Email Public
Entered by	Date	Memo
Erika Enriquez	Jul 03, 2017 02:20 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Erika Enriquez	Jul 03, 2017 02:20 PM	Girod, Mark signed for ipads	Add Attachment
Shina Oladiti	Jul 03, 2017 01:54 PM	Task reassigned to Erika Enriquez.	Add Attachment
Erika Enriquez	Jul 03, 2017 12:56 PM	Delivered	Add Attachment
Shina Oladiti	Jun 30, 2017 04:30 PM	**This is an email** Thank you, Adeshina Please deliver them to Kimber Townsend in RWEC 220. Enjoy your weekend. Jenn	Add Attachment
Shina Oladiti	Jun 30, 2017 03:39 PM	Task reassigned to UCS Tech.	Add Attachment
Shina Oladiti	Jun 30, 2017 03:39 PM	Sent email for availability.	Add Attachment
Shina Oladiti	Jun 30, 2017 03:39 PM	The iPad's are prepped and ready for delivery. They are back on the inventory counter.	Add Attachment
Shina Oladiti	Jun 30, 2017 02:20 PM	Task reassigned to Adeshina Oladiti.	Add Attachment
Courtney Croy	Jun 30, 2017 11:14 AM	NEW EQUIP SETUP: 6 Apple iPad W# 20161161 20161162 20161163 20161164 20161165 & 20161166 are to be set up and delivered for DTE Division teaching videos for student checkout. The contact is Jennifer Keen. These are located in ITC 008 on the counter across from the storage wall.	Add Attachment