LOOOTTTS of trial and error, testing, FW filtering, etc. until the issue 
has finally been resolved. Many thanks to Michael E. and Dave M. for 
all their help on the problem!

Task reassigned to Brittany Newman.

Talked to Paul about this and he still suggested
that the only way to solve this is to change the
remote settings to “Allow connections only from
computers running
Remote Desktop with Network Level Authentication
(more secure)” but its not allowing me because the
options are all grey out.  

****This is an email****
If I remember correctly, this is a vulnerability
in the version of RDP they are running.  The
solution is to go to Control Panel -> System and
Security -> System -> Remote Settings and change
the Remote Desktop setting to the bottom one
“Allow connections only from computers running
Remote Desktop with Network Level Authentication
(more secure)”

 

-Paul

 

****This is an email****
Hi,

Not a problem at all, I wasn't even sure if anyone was 
there Monday. :) 

Today after noon is good or anytime Thursday or Friday 
this week should be good too. I'm in office 110 and I 
can show the techs where the computers are located.

Thank you!

Also one of our student worker computers, Gift
Processing Student Computer #20130879, IP Address:
140.211.117.223, failed the compliance scan.
Attached is the portion of the report for just
this computer.

Thanks,
Cara