Service Request Ticket - # 64103

Service Request Information

CONTACT Name Wilkins, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 05, 2017 01:53 PM
Department Student Engagement Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160110[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9XRPPD2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9XRPPD2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 18:66:DA:1C:A2:42

TECHS Submitted by Kyle Arthenayake Contact karthenayake14@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Jul 06, 2017 08:04 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jul 05, 2017 01:58 PM 
Task reassigned to Bradley Karkanen.
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Kyle Arthenayake Jul 05, 2017 01:53 PM 
The computer seems to be freezing or slowing down
to being practically frozen soon after start up. I
will wait, launch an internet browser and it will
get slow. It may be "normal" speed for a few
moments before eventually locking up or becoming
unresponsive. No error message that I can remember.

Number us 20160110[Edit Inv]

I am free between now and three. I just restarted
my computer and it is currently running alright (I
have been using a department laptop) but earlier
today it would do this then freeze. Not sure what
is going on :/
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Kyle Arthenayake Jul 05, 2017 01:53 PM 
Hello!

My work computer is constantly freezing and having
unresponsive programs (Chrome will freeze, go to
not responding). I have restarted it and nothing
has changed. Can someone come look at it?
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