Service Request Ticket

Service Request Information

CONTACT	Name	Stuntzner, Jeanie	Date	Jul 06, 2017 09:58 AM
	Department	Creative Arts	Phone	88461
	Location		Email	stuntznerj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20160919 (opens in a new window)	Bldg/Room	RA
	Service Tag		Description	Apple iPad Wi-Fi 32GB 9.7in Space Gray #MP2F2LL/A
	Serial No.	F9GTX9C2HLF9	Location	Rice Auditorium Lightning Console
	CPU	A9X chip with 64‑bit & M9 motion coprocessor
	OS	iOS 10	Software	oscRFR v1.3 by Alien Stagecraft for iPad VISA2016006394 (iOS managed distribution via JAMF)
	Wireless NIC	20:EE:28:33:D0:3F
	Bluetooth NIC	20:EE:28:33:D0:40

TECHS	Submitted by	Courtney Croy	Contact	ccroy13@wou.edu	88925
	Primary Technician		Contact	ppuett16@wou.edu	88925

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Jul 06, 2017 02:32 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Jul 06, 2017 02:32 PM	delivered to scott grimm	Add Attachment
John Rushing	Jul 06, 2017 01:51 PM	Task reassigned to Peter Puettmann.	Add Attachment
John Rushing	Jul 06, 2017 01:47 PM	iPad has been setup in JAMF and has oscRFR installed through JAMF VPP.	Add Attachment
Courtney Croy	Jul 06, 2017 09:58 AM	NEW EQUIP SETUP: A iPad W# 20160919 is to be set up and delivered for the lighting console in Rice Auditorium. This iPad will get oscRFR v1.3 by Alien Stagecraft for iPad (iOS managed distribution via JAMF). The iPad is located in ITC 008 on the counter across from the storage wall. It also comes with a case.	Add Attachment