Service Request Ticket - # 64109

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 06, 2017 12:02 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130624[Edit Inv] (opens in a new window) Bldg/Room SSC 223
Service Tag DFB5XZ1 Description Dell Latitude E6440 Intel i7-4600M(2.9GHz 4M)
Serial No. dfb5xz1 Location CS Department Laptop c/o Sarah Alvarado

CPU Intel Core i7-4600M(2.9 GHz, 4M) 4thGEN


OS Windows 7 Pro Software MS office Pro Plus 2013 from P0093568

Wired NIC 80:00:0B:50:60:76


Wireless NIC 80:00:0B:50:60:72


Bluetooth NIC 34:E6:D7:0E:F7:0A

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Aug 09, 2017 02:32 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Aug 08, 2017 01:43 PM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Aug 08, 2017 01:19 PM 
Status changed from (7) Waiting for Contact to (1) Pending
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Megan Thibeault Aug 08, 2017 01:19 PM 
contact again
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Erika Enriquez Aug 01, 2017 08:16 AM 
Task reassigned to UCS Tech.
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Erika Enriquez Aug 01, 2017 08:16 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Erika Enriquez Jul 26, 2017 09:07 AM 
****This is an email****
 Hello Dr. Olsen,          
         I need some additional 
information regarding service request #64109. 

Description: admin/printer setup



We need to know who you would like to give 
administrative rights to on the computer.

Thank you,

               Erika
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Erika Enriquez Jul 11, 2017 10:00 AM 
****This is an email****
Hello Dr. Olsen, 

                I need some additional 
information regarding service request #64109. 

Description: admin/printer setup



We need to know who you would like to give 
administrative rights to on the computer.

Thank you,

               Erika
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Erika Enriquez Jul 10, 2017 08:32 AM 
waiting for call back
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Megan Thibeault Jul 10, 2017 08:12 AM 
Task reassigned to Erika Enriquez.
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Megan Thibeault Jul 10, 2017 08:12 AM 
please contact Dr Olson
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Shina Oladiti Jul 07, 2017 08:08 AM 
Task reassigned to UCS Tech.
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Shina Oladiti Jul 06, 2017 01:09 PM 
The person to assign admit right for is not known
yet. Waiting on Dr. Olson on who to assign it to.
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Shina Oladiti Jul 06, 2017 12:04 PM 
Task reassigned to Adeshina Oladiti.
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Brighton Bohnenkamp Jul 06, 2017 12:02 PM 
Contact Info: Tristan Damron
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Public
Brighton Bohnenkamp Jul 06, 2017 12:02 PM 
Computer in ITC 310b had note left on it to call 
and have the admin and printer set up on it
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