Service Request Ticket

Service Request Information

CONTACT	Name	Heide, Kathy	Date	Jul 07, 2017 08:12 AM
	Department	College of Education	Phone	88324
	Location		Email	heidek@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20140714 (opens in a new window)	Bldg/Room	RWEC 139
	Service Tag	7PB2F42	Description	Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
	Serial No.	7PB2F42	Location	Grad Assistant DSPS
	CPU	Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 2013 from XXXX2014004298
	Wired NIC	98:90:96:D6:AE:10

TECHS	Submitted by	Amy Anderson	Contact	adanderson13@wou.edu	88925
	Primary Technician		Contact	soladiti13@wou.edu	88925

Entered by	Date	Memo
Shina Oladiti			Email Public
Entered by	Date	Memo
Shina Oladiti	Jul 07, 2017 11:51 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shina Oladiti	Jul 07, 2017 11:51 AM	Same room.	Add Attachment
Shina Oladiti	Jul 07, 2017 11:50 AM	Moved completed.	Add Attachment
Shina Oladiti	Jul 07, 2017 08:13 AM	Task reassigned to Adeshina Oladiti.	Add Attachment
Amy Anderson	Jul 07, 2017 08:12 AM	Kathy called saying they moved the desk in RWEC 139 and now need the computer to be moved as well. WOU# 20140714. She is available until 1 today or all next week.	Add Attachment