Service Request Ticket - # 64115

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 07, 2017 09:22 AM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110889[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2GH15V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:2B:49

TECHS Submitted by Amy Anderson Contact adanderson13@wou.edu 88925
Primary Technician Contact ychen13@wou.edu 889285

Tracking

Entered by Date Memo
Yumin Chen
Email

Public
Entered by Date Memo
Yumin Chen Jul 07, 2017 09:48 AM 
Status changed from (1) Pending to (5) Completed
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Yumin Chen Jul 07, 2017 09:48 AM 
Problem solved by turn on the switch on the side 
of the speaker and I make sure she know where is 
it.
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Yumin Chen Jul 07, 2017 09:33 AM 
Task reassigned to Yumin Chen.
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Amy Anderson Jul 07, 2017 09:22 AM 
The sound on Sharyne's computer is not working. 
WOU# 20110889[Edit Inv]. She is available Monday through 
Friday 8:30 to 5:00.
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