Service Request Ticket - # 64141

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jul 10, 2017 09:36 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110826[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. T4B009396 Location PDR

Model ColorQube 8870 Hostname rescomplab.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.116.57 Metered Code: 8284 RMA for XFL025466 RMA for XFL148980 RMA for T4B003901 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:86:9B:C8

TECHS Submitted by Brighton Bohnenkamp Contact bbohnenkamp14@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Jul 17, 2017 12:15 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Jul 17, 2017 12:15 PM 
This has been fixed. Installed it and brought back
the loaner printer.
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Chi Liu Jul 10, 2017 09:53 AM 
Task reassigned to Shandelle Pepper.
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Brighton Bohnenkamp Jul 10, 2017 09:36 AM 
Contact Info: rescomp@mail.wou.edu
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Public
Brighton Bohnenkamp Jul 10, 2017 09:36 AM 
****This is an email****
Hello,

We are receiving error messages and strange 
noises on our Lab printer in Rescomp. Printer 
W20110826 is receiving error message 
91,720.00:34856. 
It is in the Valsetz RSC lab.
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